Reference

Open dana123 Privacy Policy for Your Account Data

Your account details, DANA activity and device access are covered in the dana123 Privacy Policy, so you can see what we collect and why before opening an account.

Account dataWallet activityDevice choicesContact requests
dana123 Open dana123 Privacy Policy for Your Account Data
CONTACT ROUTES

Contact Us About Your Privacy Policy

A direct support route helps you act on the Privacy Policy instead of searching through account screens. Tell us which account step or wallet record your request concerns, and include the phone number connected to your dana123 access when safe to do so. We can route questions about login records, DANA receipts, cookie choices and data changes to the right team.

Team online

Account data request

Ask us to locate, correct or explain account data connected with your phone verification step. We may request account details so we do not disclose records to the wrong person.

Wallet record check

For DANA, OVO, GoPay or QRIS records, share the payment reference and approximate time. We use those details to trace the receipt without asking you to send a wallet password.

Privacy support

Use our account support path for cookie choices, device access or deletion requests. We will explain the next step and tell you if a record must remain for security or legal reasons.

ACCOUNT SAFETY

Browse dana123 Data Handling Controls

The Privacy Policy is supported by practical controls around account access, wallet records and device sessions.

What we collect

We collect details you provide for account creation and phone verification, plus login, device and transaction records created when you use DANA, QRIS or another listed payment route.

Why we use it

Account and device records help us provide access, match a payment receipt, detect unusual session activity and respond when your wallet status or login path needs attention.

Cookie choices

Cookies can help remember a session and measure page use. You can adjust browser settings, although blocking necessary cookies may interrupt phone verification or return you to login.

Account security

Keep your phone access private and sign out on shared devices. We may ask for verification before changing account details or discussing records tied to your dana123 access.

How long we keep data

We retain records for account operation, payment reconciliation, security checks and legal duties, then remove or restrict them when the applicable retention need ends.

Request a change

Send a clear request to our privacy support path with the record involved. We can handle correction, access or deletion requests after checking account ownership and applicable law.

Find Answers About Privacy Policy Access

These Privacy Policy answers address the searches we hear before account creation and during wallet use. We keep the wording practical: what we collect, how you request a change, which device details matter and what happens when local requirements affect access. If your case involves a specific receipt, include its reference when contacting us.

It covers account details, phone verification, login and device records, cookies, payment references and support requests connected with your use of dana123, including DANA, OVO, GoPay and QRIS activity.

Phone verification helps connect you with the correct account and protects requests involving wallet records or account changes. We use the details for access, security checks and support handling.

Yes. The Privacy Policy covers payment references and status details from DANA, QRIS, OVO, GoPay, bank transfer and virtual account routes, while wallet passwords remain with the wallet provider.

You can request a correction through our privacy support path. Include the account phone number and describe the field that needs changing; we may verify ownership before making an update.

Contact us with a deletion request and the account details needed to identify you. We will explain what can be removed and what may remain for payment records, security or legal duties.

We may record device and browser details, session events and security signals used to keep login stable and detect unusual access. Mobile cookie settings can affect verification and return-to-lobby behaviour.

Eligibility and access depend on local law. If a rule affects your account or a data request, we will explain the relevant limitation through support rather than treating it as a wallet error.